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Shipping and Cancellation Policy - FitDango

Shipping and Cancellation Policy

Thank you for shopping with us at FitDango.com. We are proud to present you the top quality fitness and wellness products along with the collectibles and other assorted products of various categories. We aim to deliver the products at the earliest possible and your satisfaction is worth a fortune for us. Apart from the speedy delivery, we would make sure that the product is delivered to you in pristine and well packed condition so that you wouldn’t worry over the quality and shipment.

Shipping

Your orders usually get shipped within a span of 3 to 5 business days.   We take orders for multiple shipments, but you will be charged of special shipping and handling charges. We make sure that you keep track of all your orders through our updates on the shipment and also get notified if the item ordered is out of stock. An email with shipment confirmation or notification will be sent to you promptly.

Please note that we do not ship your orders over the weekends (Saturdays and Sundays are holidays) and also during the national holidays. In such period of time, give us a day or two more to ensure that you receive the confirmation of items ordered with us.  Please provide your address and zip codes for accurate shipping and ensured delivery of the items. For now we ship in the US and would be reaching out to global customers soon.

Cancellation

For a speedy delivery, we ensure that all your orders are processed within a day, hence, according to our Shipment and Cancellation Policy, please notify us within hours of order processing about any order cancellation. You can reach our customer service for any further information regarding the shipment of items ordered. We’re sorry for any inconvenience caused by us in shipping the products which made you to cancel the order with us.  However, we would like to reach out to you on replacing the products or offering you substitutes for a good and healthy customer relation.

Packaging

We know the value of your money and your satisfaction upon receiving the product in a good condition. Hence we make sure that the products that are to be shipped to various locations, are cautiously packed with stuffing material and packaging department ensures that the product is shipped without causing any damage. For this we make use of bubble wraps and other material that do not allow damages. Also, the carrier services we make use of are trustworthy for a safe and speedy delivery of products.

Our policies are to make sure that we bring smiles across your face from the point you drop by us till the product reaches you. For further information, you can reach us at info@fitdango.com or you can call  our customer support team at (866) 440 7933 - 8AM to 8PM CST.